Reprints & Corrections
UnitPrints strives to deliver the absolute best in quality and excellence. If you should experience any problems or issues in any way with a UnitPrints product or service, please follow the guidelines below:
- Contact Us:
If you notice an error with your order, please contact us via e-mail (below) as soon as possible. Please include your Name, Address, and E-mail used when placing the order. If something is missing, please be sure to check in between all cardboard pieces and in all plastic bags.
Reprints will only be provided for the exact file originally submitted.
If a credit is requested and approved, all prints in question must be returned with proof of delivery before a refund can be issued. Please note that credits can only be applied to actual print funds. Refunds/credits cannot be approved on orders placed through Pro Photographer albums/orders.
- Order Cancellation:
Once an order has entered production it cannot be canceled for any reason.
For questions or support, please e-mail : firstname.lastname@example.org
All support and service questions are handled via e-mail Monday - Friday from 9am - 4pm EST (hours may vary).